top of page

Frequently Asked Questions

Here is a list of the top frequently asked questions you should always be aware of and ask when hiring

a DJ or any professional vendor for your special event. If you have a question that is not on this list

please call or email me.

 

1. How far in advance should I call and book your services?

It is best to book me as soon as you have the date set and venue picked out, to ensure my availability for your event.

 

2. How do we set up an initial consultation with you?

After checking with me for availability, you will be contacted shortly by email or phone to setup consultation by phone, email or in person at a location convenient for the both of us.

 

3.  I sent in an inquiry through your website for price and availability and still haven't heard back.

If you inquire on the weekend it may take several hours to reply as I may be working an Event. I answer all emails and inquiries typically within minutes of receiving them. Please check your Spam/Junk folder as some people have said they find my emails there. That being said, PLEASE respond to my emails in a timely manner (even if you are not interested) so I know my email isn't sitting unread in your junk folder. Dates are only held for 5 days, with no response from you.

4. Do I need to put down a deposit and sign a contract for your services?

Yes, an Agreement/Contract will always be signed by me and by you the client and upon agreeing to the terms, a retainer fee is required when signing agreement to secure the date of your event. The remaining balance is due 30 days prior to your wedding.

5. How long have you been in business and is it a full time Commitment?

I have been in the music business since 2001. As a DJ Service, Sound and Lighting Company, and full time musician entertaining all of New England. This is my full time commitment.

6. Do I have to pay for your travel or set up time?

No, you never pay for travel time or equipment set up time. There are no hidden costs or extra fees.

You only pay for the performance agreed upon time and my traveling covers all six New England

states: MA, RI, CT, NH, VT, and ME.

7. Can we and our guests request specific songs to be played?

Absolutely! You get to choose the songs you want to hear as well as any songs you do not want to hear

and I happily play special requests and encourage it throughout your event.

8. Do you play songs that are inappropriate, with vulgarity or unclean lyrics?

No, we are a family friendly business and we play radio edited songs, with no profanity.

9. How will you Interact with our guests?

In a professional manor that is not overbearing, in-your-face or cheesy. My approach to your wedding is unobtrusive, upbeat, fun in a professional way. When it comes time for the dancing part of your reception, I am not overly talkative on the microphone, I prefer to let the music do the talking, with seamless song transitions, keeping your dance floor rocking throughout the night. NOTE: (I have seen DJs who get on the dance floor to mingle and dance with your guests, this is something I will not do). The party is yours, the spotlight is on the Newlyweds, not the DJ.

10. Will you as our DJ, dress and act professionally?

Yes, I dress in professional attire at every event. I treat your event in a professional manner and in a non-intrusive way. I do not take smoke breaks, drink alcohol, become obnoxious or use vulgarity at any time.

11. Can we come see you perform at another wedding before hiring you?

We discourage this for the following reasons, your event is unique and each event I do is different, from the music styles desired, to the amount of interaction requested. Most venues ask that we do not invite potential clients to private events. Clients do not want complete strangers showing up at their wedding and we want to honor our client’s request to have their wedding remain private. Coming to see us perform at someone's event really gives you very little, if any, indication of how your event look and sound.

 

12. Is Bell-Aire Music and Event Lighting Insured?

Yes, I carry liability insurance as well as vehicle and equipment insurance.

13. Do you schedule more then one event per day?

No, We only schedule one event per day. The day is dedicated to your event only.

14. Can you also provide music for our outside Wedding Ceremony?

Absolutely! We can also provide a second sound system if necessary for outside ceremonies or ceremonies being held at different location. A wireless microphone is also provided so guests can hear the Clergy, JP etc. We also have a self-powered sound system even if there is no power at the location such as: a beach front ceremony, or park etc...

15. What if you are sick and unable to perform the day of our event?

If such an occasion did arise, I will call in a backup DJ (with the clients approval), for the same agreed upon price stipulated on your contract We currently have two other professional DJ companies that we work with in the area if a backup was needed.

16. What is your cancellation policy?

If the event is canceled, you may use your paid retainer fee to secure another date for your event (as long as I have availability on the new date you choose). If you cancel your event or do not require my services your retainer will not be returned. If the event is cancelled within 30 days of your event date, the remaining balance is still due in full 30 days prior to your wedding. No Refunds

Insurance.png
bottom of page